v6.0 [Aug 18, 2011]
-Import / export of SIP Trunk Templates.
-Ability to opt-in and out of call recordings in queues.
-Added distinctive ringing for multiple queues.
-Added chat toasters to incoming chat messages.
-Updated the password policy for all password fields changing the length from 6 to 10 and forcing the use of an upper and lower case character.
-Added OPUS codec support.
-Support for Avaya IP Phones 9601, 9608G, 9611G, 9621G and 9641G in legacy mode.
-Ability to configure different codec priority for internal and external calls.
-Microsoft Dynamics 365 CRM is now supported.
-Welcome Emails are now available in 5 languages.
-QR code added to welcome email as an attachment